https://www.yaowang.me/work daily 1.0 2025-05-28 https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1565156096389-DS0TJAAOZCIOQDCHE3LY/Resume%2Banalyzer.2019-08-06+22_31_29.gif PROJECTS - Resume Analyzer Allow students to have a comparison of their resumes against others in the “Recruitable” database and get inspired to improve their resumes. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1546971710660-LYPR8SDY2V4A91S2YMX4/IMG_1493.JPG PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576953719277-IMZ1B3YCBJJI3D0J3ILP/1.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576953719329-5ZKV0LFSKG9A9KGVNS2E/2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576953721096-0IK30YX9U16XIZ1YCG8I/3.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576953722006-F5EJDDR8X3AY7HH5S5ZT/4.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576953724908-JR75HXXJ4592VOUXDCBC/5.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1587618235589-MPJLN6QITN07TBDFP63I/Recruitable+-+proexample+Copy+2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576953994399-CXNZ6DNG1U1CPQHK0B3C/Screen+Shot+2019-08-21+at+10.21.45+PM.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1587620700364-IFLCACKX86E56SRYVJMS/hero+image.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1546649491504-4RKITIKDYVS512LARZVD/Screen+Shot+2019-01-04+at+4.51.06+PM.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1565155973276-NFSX7OAKE71HHIFW7K7Y/Pro%2Bexample.2019-08-06+22_29_27.gif PROJECTS - Pro Example Allow students to see example resumes with trusted feedback from professionals so that they know what recruiters expect to see in their resumes. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1546648188957-H6XBTAXV5YVLCA0AUL6L/IMG_6844.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1546648170452-Z7A9X5GSL1FDMDJ1AU70/IMG_4699-2.JPG PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1587618033600-SNY0Y59XRZTD3OEBUA3N/image-asset.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1546971205740-2LZ0M89V2LZ4ERRRSKXR/Landing+Page.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1546971208149-WPK808TZW0CGIOR13G8S/Home+Page.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1546971212816-CMYCGTCCTSX358XN1UBZ/Tester_P1.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1546971214455-WJVP8AL3TIM9UVOAQJHJ/Tester_P2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1546971215821-EOQAFHGCH1SW2UGWSH8Q/Examples_P1Grid.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1546971217701-D7KZJFH61H2OXZ352IB1/Examples_P2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1587618099293-507YJHCZMREAWB2YS31Z/Recruitable+-+proexample+Copy.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1566883277479-13I3XXSNGBGQ57WOYWDR/Recruitable+wireframe.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1566451079692-T85QJL7RAP98AZG31JX3/design+process+518+.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1547860587124-VEFE6MS400HZNTIY2WDV/Low-fidelity+prototype+state+2.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1547860587246-C95G8MXCG0ECWZKDHMZA/Low-fi+prototype+nationwide+2.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1566885915140-DPR2OZ3F2GTLYU219YPH/Screen%2BShot%2B2019-01-08%2Bat%2B11.43.38%2BAM.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1548268102701-A5HKFFAF741V6VBCLJ1X/US+Power+Generation-2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1548183307795-WFM3YN5C3VRLN49CKSL3/US_Map_layout_Peter.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1548183303289-L0UNTHS6KW13BA97UGOU/sketch.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1548183306371-6O6N73BXKIZ6GVYN3FM1/IMG_3029.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1548183311572-853H7YDP5YVY9VLT2VDC/IMG_6750.JPG PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1548268148197-CGCUP7GBIHA2OXCB5DID/State+Power+Generation-2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1548182627270-Q6CH0OS9Z6K4OQJIC8B9/Low-fi+Usability+Testing+Results.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1547079739301-ZJIKMXEKRCET9YL1C883/mood+board+YaoWang.jpg PROJECTS - How does it feel like studying abroad? https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1548356804479-J0S8BVD002GCNQAXQIOW/image-asset.png PROJECTS - Design After ideation, our team built a user flow chart and identified EMAR’s different states during the session, determined by how the user responds to EMAR’s questions. Based on the user flow chart, we created prototypes using soft textured boxes and tablets showing EMAR’s face and belly. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1548357737548-NLTSR6TZYNS9877T0ABG/pasted+image+0-6.png PROJECTS - Prototype Based on the user flow chart, we created prototypes using soft textured boxes and tablets showing EMAR’s face and belly. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1551928602982-5CU0TRDTYIHKG2VDASAJ/emar-lg.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1548357169515-JACLKXK42Q5ZVOJAN1TE/pasted+image+0-4.png PROJECTS - Ideation & sketching Before creating our prototype, we brainstormed how EMAR would interact with teens We created several storyboards that reflect the general interaction. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1548357454988-4SCX5GIYCA356FUW8AWS/image-asset.png PROJECTS - Usability Testing At Garfield High School, we tested our prototype and let teens interact with EMAR. We hoped to gain answers to the following questions: What would teens like EMAR to ask them about their stress? How much would teens like to tell EMAR about their stress? Will showing teens’ overall stress data from the community as data-out help teens destress? https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576949683300-91K31AMC1QWE0B1L0CIW/treehouse+hero+image+2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1567485419239-E0YHVIUPYW9LA8Q28PKW/typography+2.png PROJECTS - Typography Avenir is used throughout the visual design because it resembles clean and minimal looking website. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1568830407514-9YXZ5FQ2W2WKQMC4938Q/Slice+2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1567473161632-2I2TMZ9WL5RT5EF2DJ50/wireframe+treehouse.png PROJECTS - Wireframe 12- grids are used in the web design. Images, blocks and shapes are used to create the wireframe. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1568831085032-CMWAWSFKW0HRBFWVIUXP/treehouse+communication+goal.png PROJECTS - Communication goal Green represents hope, yellow represents youth, while red represents enthusiasm. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1557182266687-AHVITKUP7L2NP40P3ENI/mobile+1x.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1557183025384-2ZL86SFTWWTX1YZTI9DG/business+collateral.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1557181112882-PF8K1WPH9F6V2E6117IH/secondary+page.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1553280151479-MG2JIZO8XHW6KJCJ41UB/logo.jpg PROJECTS - Logo The logo is inspired by the brand name “treehouse” and its mission in education. The logo is a combination of a tree and a graduation cap with two major color in the design. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1557180524308-3IO3LKQYGDRF6KLGORRY/homepage.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1567471443099-T54LLF6DDB8NKGQOABGQ/color+palette+treehouse.png PROJECTS - Color The color palette is inspired by the communication goal. Green represents hope, yellow represents youth, while red represents enthusiasm. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1568830383762-OEA4VZYWGLZJR47D643B/image-asset.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1564638520021-M5AZQ2H3QMSKWMI0W8KB/Expedia%2Bteam%2Bpicture.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576783256748-WN8MPJGNRZ3I1NUMG2LW/Expedia+hero+image.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1570248008655-D0HQPB2AVRS2VG513YG1/4.gif PROJECTS - Confirmation To accommodate with the technical strains that sending email confirmation is not available, I designed an in-app receipt section built in “Home” tab. Using motion design to make the confirmation process more seamless. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1570422799187-36JLMOM6A7U2NW5F8Z6G/user+research.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1570247991103-JZMOCBM1E6032BJON9LG/image-asset.gif PROJECTS - Check availability In the doctor detail page, we show the most relevant information that users care about to make decision. Using scrollable tabs to explore and check doctor’s availability is intuitive and friendly to users. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1570425853464-SB1VH2KFSBNCHENCQ09U/image-asset.jpeg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1570248067609-UVJSR6ZMN2V87AN4GP7K/3.gif PROJECTS - Booking model Using Modality to create focus by preventing users from doing other things until they finish the booking process. It is easy to exit the modality and go back to searching result by clicking on the top ‘X” button. Put the “who are you booking for” as the first step to inform users as early as possible according to user research findings. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1570422935990-4KUKO50ILN8VELGQZQHY/hero1.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1570247330403-SVJSE7WVXUET5175H0BT/1.gif PROJECTS - Search doctor We made a hypothesis that showing availability of doctors in the search page can drive people to initiate the booking feature, which proved to be true in the later usability testing. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1584423321523-PVP9DM6HHRVONOU5AQIH/Artboard.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1571263566083-3CXCCEB386TGA7BOJS26/lowfi1.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1571263565912-6RHX2RNX279B59V8KATQ/lowfi2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1572830153594-8ZL4W6IMYW1WJK2UW88Y/lowfi3.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1572829981249-OO857UNTWVASKUAEF58C/lowfi4.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1572829982319-9BGHQ03CVFR8N4VVT7RF/lowfi5.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1571263567933-LAW6IVQ1A4OJJF98GZ7W/lowfi6.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595634728644-84LAFFG2D0SLGRHOK075/5ef3f8a8030e781a9de7242b_visual+mockup-p-2600.jpeg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1626816918825-YLM7U5ID60LJJ57A2XZ9/Screen+Shot+2021-07-20+at+2.34.44+PM.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595790414668-MN2P75HVRRU5ALGR7MGW/onboarding+expereince+prototype.gif PROJECTS - Onboarding The onboarding experience provides first-time users top benefits of the app, highlighting the features and setting users up for continued success. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1626886154316-C3SP8TPEE2QMO70M96OU/Screen+Shot+2021-07-21+at+9.47.46+AM.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1626886155113-XTL49F57T1XLI86P5B39/Screen+Shot+2021-07-21+at+9.47.56+AM.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1626886156283-PP0LRSZK6B8K8HIKREMA/Screen+Shot+2021-07-21+at+9.48.19+AM.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1626886156990-E5C9UMCBTR6LFFB0RH9R/Screen+Shot+2021-07-21+at+9.48.29+AM.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595634397339-C8DTYEOPU7VY9DEZ2PO6/image-asset.jpeg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595787756181-HH34TMSW1ERMIZLOGSHW/3.gif PROJECTS - View tickets Users can view their own tickets and all the team’s tickets about clusters. They can keep track of the tickets and have an estimate of their workload. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1627320994669-OG6ZAFNNC6F4WFHSG0FD/uability+4.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595631204748-FSDFBHCBWZG1MSA6JPDF/33.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1602127611118-EQYOWSD44F1ZHSL4M8LQ/Screen+Shot+2020-10-07+at+8.25.08+PM.png PROJECTS - Data storage administrator Be alerted with critical events or performance issues. Locate problems and monitor cluster status. Acknowledge the issues and follow up with ticket status. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595786476702-TBK8ZR88V7AS5CZCZF3W/acknowledged+prototype.gif PROJECTS - Receive alerts and act quickly When received alerts, users can tap to view ticket summary and take actions to ack or reassign the ticket. When ticket is resolved, users will receive a notification for the update. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595632724073-R4HAEX141C54ZNEQK7RZ/5ef3c77f3eabbb31ae0dac59_low-fi+prototype-2.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1627320598505-0OSG9BS9U9RTVJ1K7TB1/Frame+2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1593909444422-ULMFKST2ILFHK7J0J2WM/Screen+Shot+2020-07-04+at+5.36.50+PM.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1627320776566-FK578UTNSPKFSMXZ5DG3/usability+3.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595789475295-GGVMC5HG2NSZUAPA2ULX/customize+setting+prototype.gif PROJECTS - Customize alert thresholds For proactively monitoring the clusters, users can customize to receive alerts for specific metrics and adjust the threshold to fit the users’ needs. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1592687636348-LAQ26NKG09Y0SEND5307/heroimage.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595634477197-TPIGX0ABUHPC9H87FQ48/5ef3f78c56726c5437a959da_design+system-p-2600.jpeg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1602127675848-I0C4R6IYAWJ44HT9ITSB/MANAGER.jpg PROJECTS - Data storage manager Proactively monitor cluster health status and performance. Monitor cluster capacity & usage to inform business decisions. Delegate personnel to follow up issues not being resolved. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595788120353-SSVZ73USJJFNLI492KMF/watchlist+prototype.gif PROJECTS - Customize watchlist For scalability when enterprise has a lot of clusters , user can mark cluster of interest to watchlist for faster access of information on small screen. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1627321499389-D73IJRWM33O5RPECJ2DI/Screen+Shot+2021-07-26+at+10.43.49+AM.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1627324050644-L7L68DJXZX8ULK7H56WY/Frame+1.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595787053328-7QIQJSPK71UAZ6W6NMJO/overview+health+prototype.gif PROJECTS - Overview of health Users can have a quick overview of all clusters’ health status, and dive deep into the clusters which have critical issues. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595632341158-UO8C47KCMXYM9ME4KZI4/5ef3bdd44082542c895ed755_2nd+scenario-p-1600.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595632289368-1NC39IJWLBEPU1520089/5ef2bcbc6dfc426f03b57237_KEY+scenario-p-1600.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1626816690083-MGN5GLY3JHAJBCDCZ9P6/Screen+Shot+2021-07-20+at+2.30.43+PM.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1595791104338-7UXREYBUFWETR99BFQK9/Screen+Shot+2020-07-26+at+12.13.47+PM.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612758871881-IJFL75KRRQ1IGAG0ZQ4R/Screen%2BShot%2B2020-10-03%2Bat%2B8.43.04%2BPM.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612763331321-EAOG1342P5PFHV1QIUKT/2.png PROJECTS - Before https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612763331406-XEE9TGFBAP3I61WRW8TV/22.png PROJECTS - After https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1626725960802-T9FWOSX9X4IG7BYQXKGT/Screen+Shot+2021-07-19+at+1.18.51+PM.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612756516464-GA7XH00VI4J7IYW3H5DR/Frame+4.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612763062487-OZ8G9NFY1ZINQOUJ6DNS/1.png PROJECTS - Before “I want to have more controls in the time duration.” https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612763062570-QS716WSKTPUTOD1TMD7G/11.png PROJECTS - After https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1601782483914-39D7T9M9BUH8MK5MCFTW/persona.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612758836859-3NZTT8ABWHTBUVWL7LJP/Screen%2BShot%2B2020-10-03%2Bat%2B8.42.50%2BPM.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1601781669684-A6I1A9QZONP6S8FIPO52/Screen+Shot+2020-10-03+at+8.19.25+PM.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1601781165429-C9SCKVZJ5HD0E2M20DVD/Picture1.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612763513687-56VZEWWYXI5D2P7EQKNO/3.png PROJECTS - Before https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612763513942-YR48BNX60KG01T8OPVUV/33.png PROJECTS - After https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1610736782471-9GHWB34L51W9PJG6WJRV/Frame%2B22.jpg PROJECTS - 800+ sessions/month https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612758502608-170KK07JX7RAR56U7EKF/Frame%252B23.jpg PROJECTS - Empower self-service for 75K users https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612758314006-QJSUFBA8HBQX3CBJ72KK/Frame%2B24.jpg PROJECTS - Save money by reducing support tickets https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612758797051-7HJOWRRGA3L5OOS1X83H/Screen%252BShot%252B2020-10-03%252Bat%252B8.42.34%252BPM.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612758169288-JZIEE49NWKPFCLMC4SPZ/crash-monitor-zero+state+--+option+64.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612758168569-G7SCMASKWXJ5GWUY9BZQ/crash-monitor-zero+state+--+option+62.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612758168796-QEJET535DVPTLRFP7UHK/crash-monitor-zero+state+--+option+61.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612757206840-Y0VSTOT2FBRCPB9452L7/When+user+configure+the+storage+account+for+the+first+time.-1.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612757206786-Y1U967GOTXQ1K3WA05L0/When+user+configure+the+storage+account+for+the+first+time.-2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612757206093-WF3YJIJK2ZOP5HB9VWWD/When+user+configure+the+storage+account+for+the+first+time.-3.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612757205962-R36HIPFN88TWWY0IQNDE/crash-monitor-zero+state+--+option+49.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612757836696-PBYALFEYPV4NRY9FD3X9/crash-monitor-zero+state+--+option+25.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612757836264-FPNMKBAEHSMZP9P144X2/crash-monitor-zero+state+--+option+31.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612757836050-CBCCM5PDWHRN0RC6LOOI/crash-monitor-zero+state+--+option+32.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612757835509-NVK2QYQUSELLGYIL87E7/crash-monitor-zero+state+--+option+33.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1626816219926-2095IL5LQMGL23AWCLLC/123.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1610587501696-JKJ1HK8E2B54TU95UBZJ/hero+image+in+page.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/946ef167-ccb7-40c9-b73a-0464a371ef93/Frame+15632.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/d789cf39-ee94-4a24-acad-34b68a97707f/Frame%2B15632.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/d963ccc2-a0d9-4dc5-b304-da697b31b5b4/Portal+homepage+phase+2+-+MVP+%282%29.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1748404068361-H7B23EUUJMBJ5OPPU358/Desktop+-+18+%281%29.png PROJECTS - Idea 1 https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1748404068336-WNMLK985EUMH730ZZGW1/Desktop+-+18.png PROJECTS - Idea 2 https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1748404069502-BML13QVV5JCN4CFQ2QSZ/Desktop+-+19.png PROJECTS - Idea 3 https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1748404205120-ETA08O1HSYOCS0M0J1BM/Desktop+-+21+%281%29.png PROJECTS - Idea 4 https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1748404071096-0UHAIBE3SA3X1CWEYFH2/IT+portal+5.png PROJECTS - Idea 5 https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1748404069824-YUMLXKROW21IE13VVQN7/Desktop+-+20+%281%29.png PROJECTS - Idea 6 https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/8f9281f8-3113-43d0-8af8-a3e70118622f/Amazon-employees.jpg PROJECTS Customers: 1.6 Million Amazon Corporate employees https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/cc938114-f284-4ade-8143-183dd8ad2b85/Screenshot+2024-04-14+at+12.14+1.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/b129641b-30f9-4248-8ed5-bc1ff2c2760f/Screenshot+2024-04-07+at+10.01+1.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/330498bd-cee6-4d2d-b909-bccac9cf8b5e/landed+homepage.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746219530121-8C9AM29XW1CY69XNDSKZ/Important+updates+-+Cisco+VPN+issue+%282%29.png PROJECTS - "Important updates" ingress point https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746219551848-I4FV1RPDMJMROROXCZDV/IT+portal+9.png PROJECTS - Current CX of "Important updates" https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746219556472-EOK5GPBULOTDZ257GT3K/Portal+homepage+phase+2+-+MVP+%284%29.png PROJECTS - Proposed North Star of "Important updates" https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746219856524-MNDR239LHIY6B347FWOS/Portal+homepage+phase+2+-+MVP+%286%29.png PROJECTS - Proposed North Star (Cont') https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/e74fdfdd-e6fa-4a7d-9714-5a8318dddf89/Screenshot+2024-04-07+at+11.32+2.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/0afc2de6-6247-440d-bad4-bd1e1ae1bac6/Screenshot+2024-04-14+at+12.12+1.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/6cbe8334-3a1e-40d3-aa76-73deab2cb432/Screenshot+2024-04-07+at+11.32+1.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746293091663-M1I1RYNCSTAL7TR069MZ/Generic+Illustration+1_Full.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746293100111-OEBQBZDO5J84XJZ7KXVF/Technology_Full.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746293111081-SFMCTW7A58RWDAVGZICJ/Generic+Illustration+3_Full.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746218785308-TEYXZZPQEN73EBV09Z88/Portal+homepage+phase+2+-+MVP+%281%29.png PROJECTS - Option 1 “Important updates” as a button https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746218793068-N5FBVM5Q4GMEJ0LNA8OZ/Important+updates+-+location+1.png PROJECTS - Option 2 Important update as a blue banner https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746218808071-9GGTZ230CDQ3C9X0E3GI/Important+updates+-+Cisco+VPN+issue+%281%29.png PROJECTS - Option 3 Important updates as a yellow banner to call to action. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746218796711-T4QM443NLW5ICDN46J8M/Important+updates+-+location+2.png PROJECTS - Option 4 Important updates as a section right next to chat/call IT. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/cc62e07b-849f-4a45-84d9-3aabb2e50aff/Screenshot+2025-03-08+at+10.43.38%E2%80%AFAM.jpg PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746292007655-N7C3CLNFTTVC9Q465SO7/screencapture-it-amazon-2023-01-19-06_47_16%2B1.jpg PROJECTS - Before https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746291902037-AUU0YF8KHO8367GGCK91/Important+updates+-+current+in-effect+large+scale%2C+walkaround+%281%29.png PROJECTS - After https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/481e5fda-203e-4bf3-aa3c-75814599d42c/screencapture-it-amazon-2023-01-19-06_47_16+1.png PROJECTS - Make it stand out Fig 1. Existing IT website before redesign https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746293510801-EPZCBD2BUYTXIRRI1Y8C/Desktop+-+31.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746293685860-30GE4S9D6F5KNPYWAV9P/Desktop+-+34.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746293548315-RIDZHSXMX1ZP3LY75TNB/Updated+critique+feedback.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746293541681-TQSBEAJ8L20NONOR0HWL/Search+history+%26+auto+suggestion.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746293524672-B79BCZO1BINPRUKTZTPZ/Option+8.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1746293531758-BBD4WEBB61UZOV4Z4BIK/Option+10.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/d3902c95-dc81-4427-b791-62397b664fe7/IT+portal+low-fi.png PROJECTS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1552070357909-VLCHCI063E7EPIWNC06Q/Slice+33.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1552070387056-9CF11DK01CK48QJO17JZ/Slice+44.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576179030980-CK3H1G0MAGIHIDIOAW2U/thm+2.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576179105444-FQ62MOY82GF2CEBX0NKA/4.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576179141457-JPV194E4WH0LMR3QK4G2/5.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1576782158736-K02DANNO8U0CJXAXYZ60/thumbnail+1.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1587620946535-WWEJYIF00ROOK0ORRMWD/Slice+1.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1598812701145-LK8JIF8YQS2560ORRI8S/dell+thumbnail.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1612763959920-DS8O9VVSO2JQM8T3UFUL/microsoft+thumnail+homepage.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1715711431368-EP63CSOQWKHVRPCWVUM8/Amazon+hero.png PROJECTS https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/d41bb4b4-e08f-468f-a638-8f997ac0a875/amazon1.png PROJECTS https://www.yaowang.me/about daily 0.75 2023-08-30 https://images.squarespace-cdn.com/content/v1/5c11a46d8f513002d821bf30/1585712266278-A9J0KFU6L9BS03Q8TK4P/222.png ABOUT